Help Center

Frequently Asked Questions

Everything you need to know about ordering, pickup, delivery and caring for your fresh-cut Christmas tree.

Questions720-329-2946Call or text
Place an Order by Text(307) 256-1524Text to order
Lot Hours9am – 9pmDaily during the season

Ordering

How do I order a tree?

Order online on our Order Now / Delivery page: choose your tree type and size, then pick it up at one of our lots or have it delivered. You can also text (307) 256-1524 to place an order, or visit any lot in person.

What kinds of trees do you sell?

We carry Noble Fir, Fraser Fir, Nordmann Fir, Douglas Fir and Silver Tip, in sizes from 3′ tabletop trees up to 25′. We also sell fresh wreaths, garland, evergreen branches, tree stands, tree bags and tree food.

Can I use a coupon with my online order?

Website prices can’t be combined with any other offer, sale or discount coupon. During our pre-order sale, use code FRESH at checkout for pre-order pricing through November 30. Our in-store coupons are for lot purchases.

What payment do you accept?

We accept all major credit cards online and at our lots.

Can I order for someone else?

Yes. At checkout, check “This order is for someone else” and add their name and a note, such as a gift message or who will be picking up the tree.

Pickup & Delivery

When can I pick up my order?

Pick up your order anytime the lot you chose is open, 9am to 9pm daily during the season. We’ll give your tree a fresh cut and tie it to your vehicle for you. See all lot locations.

Do you deliver?

Yes, we deliver across the Denver metro area. Delivery pricing is based on distance from our main lot at 1720 S. Santa Fe, Denver, and is set automatically at checkout from your address.

How do delivery dates work?

Choose a delivery date and time window at checkout. We’ll do our best to meet the date you choose, and we’ll contact you to confirm your delivery before it arrives. All delivered trees are fresh cut before delivery.

What if the tree I ordered is sold out?

If we’re out of the exact tree you ordered, we reserve the right to substitute a tree of equal value and height.

Freshness & Care

How fresh are your trees?

We cut our trees just days before they arrive, not months ahead like many large chain stores. That means a fresher, safer tree that lasts longer in your home.

What’s the best tree for allergies?

No real tree is completely allergy-free, but our Nordmann firs are a great choice. Their thick, waxy needles have a mild, low scent and release fewer fragrant oils than many other firs.

Most tree allergies come from pollen, mold and dust rather than the tree itself. Shake out your tree before bringing it inside, dust off stored ornaments, run an air purifier nearby and take the tree down promptly after the holidays.

How do I keep my tree fresh?

Get it into water as soon as you’re home, use a stand that holds plenty of water, check the water every day and keep it away from heat. See our full tree care do’s and don’ts.

How do I recycle my tree after the holidays?

Remove all decorations and recycle it. Denver’s Treecycle program and many other Colorado cities collect trees in January and turn them into mulch.

Business & Wholesale

Do you sell wholesale or to businesses?

Yes. We’re Colorado’s largest Christmas tree wholesaler and offer discounts for hotels, businesses and company employee programs. Call Pete at 720-329-2946 or visit our wholesale page.

Policies & Customer Responsibility

ALL SALES ARE FINAL. We gladly replace trees that don’t hold up: bring it back and we’ll check how much water it has absorbed. If your tree was properly cared for, we’ll replace it on the spot.

  • All deliveries are fresh cut, and the nicest tree in the lot at the time will be selected.
  • Nice Christmas Trees is not responsible for damage while loading trees in or on a vehicle.
  • All deliveries are door to door. Nice Christmas Trees is not responsible for damage to the interior of your home if our delivery team helps bring your tree inside or set it up.
  • We reserve the right to substitute trees of equal value and height if we’re out of the product you ordered.
  • Website prices can’t be combined with any other offer, sale or discount coupon.

Still Have a Question?

Text us anytime and a real person from our family business will get back to you.

Text 720-329-2946Shop Trees