Privacy Policy
How Nice Christmas Trees collects, uses and protects your information when you visit nicechristmastrees.net or place an order.
Information We Collect
We only collect information you give us or that is needed to run our website and fill your order:
- Order details: your name, email, phone number, billing and delivery address, the products you order, your pickup lot or delivery date, and any notes you add (including gift or recipient details).
- Payment information: card payments are processed securely by our payment processor. We do not store your full card number on our website.
- Messages: information you send us by text, phone or email.
- Website usage: basic information such as pages visited and device or browser type, collected through cookies and analytics tools.
How We Use Your Information
- To process, prepare and deliver your order, and to confirm pickup or delivery details with you.
- To calculate delivery distance and sales tax based on your address.
- To respond to your questions and provide customer service.
- To send you specials and updates, if you have signed up or not asked us to stop. You can opt out at any time.
- To keep our website working, secure and improving.
Who We Share It With
We do not sell or rent your personal information. We share it only as needed to serve you:
- Our team, including the manager of the lot you pick up from and our delivery staff.
- Service providers that help us run our business, such as our payment processor, website host, email provider and the address lookup service used to calculate delivery distance and tax.
- When required by law or to protect our rights and customers.
Cookies & Analytics
Our website uses cookies to keep items in your cart, keep you signed in and remember your preferences. We also use analytics tools to understand how visitors use our site. You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may not work without them.
Your Choices
You can contact us at any time to:
- See what information we have about you.
- Correct or update your information.
- Ask us to delete your information, unless we need to keep it for legal, tax or accounting reasons.
- Stop receiving marketing emails or texts. You can also use the unsubscribe link in our emails or reply STOP to our texts.
Security
We take reasonable steps to protect your information. Our website uses a secure (SSL) connection, so information you enter at checkout is encrypted in transit, and card payments are handled by our payment processor.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new “last updated” date.
Contact Us
If you have questions about this policy or your information, call or text 720-329-2946 or email orders@nicechristmastrees.net.